MM PHOTOS

WINNER Optus Small Business 2016

Portraits

FAQ

Where is the studio?

Our photography studio is located at 194 Avoca Street, Randwick.  There is generally street parking, but you can also park in the Randwick Shopping Centre, which is opposite our studio, for the first 2 hours free.

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Can I choose where I want my photographic session?

Yes! We generally suggest outdoor photography sessions for families where the children are walking.  You get much more favourite outside and we get those really nice lifestyle images.  Some of our favourite places are Nielsen Park, Centennial Park and around Sydney beaches.

The studio we generally use for newborn sessions and pet photography.  Although we do love photographing dogs outside!

We can also come to your home, which really personalises your session.

What should I wear?

The general rule of thumb is to wear simple classic clothing that works really well for all.  We suggest beautiful pastels, creams or earthy colours.

Stay clear of wearing logos, stripes and bright colours like red.

For a maternity photography session we suggest bringing a nice large white shirt (maybe your husbands wedding shirt), black leggings, lingerie, singlet top and wearing something that shows off your bump.  And again wear a block colour like creams, pastel or black.

The same applies for a newborn photography session.  Although with babies we normally take photos of them with lots of skin showing, but if you have a special outfit for them we would love for you to bring it along.

Can you include my pet?

Yes, we truly believe that pets are part of the family, and encourage you to bring them along.

What items do I need to bring?

It’s nice to personalise your session, so if you are doing an outdoor session and the kids love playing soccer, bring a soccer ball.  As a family if you enjoys playing with a frisby, bring it along!

For a newborn photography session we have many props here like wooden bowls, baskets, beanies, etc, but it’s also nice to bring along something that personalises your session like a family heirloom eg. grandmothers blanket, your wrap from when you were a baby, a teddy bear, etc.

If you are bringing along your pet it’s often best to bring their favourite toy as it makes them feel more at home.

How long after the session should I expect to receive my images?

At the completion of your photography session we will schedule a viewing appointment, which is generally 1 week after your session.  This is where you come into the studio and view your images on a slide show and select your favourite images.

Then it depends on what products you purchase.  If purchasing just prints they take between 3-4 weeks, frames will take between 4-5 weeks and albums take up to 12 weeks.

Do you backup you images?

Yes we do!  We backup onsite and offsite.

Who has the rights to the images?

MM PHOTOS reserves copyright on all images taken, but we DO NOT use images for any 3rd party purpose, other than our own marketing.

We do use some images for social media eg. Facebook, Instagram, but we get your approval after your viewing session.

What if it rains and we have organised an outdoor shoot?

Your photographer will call you in the morning if it is raining and depending on how heavy it is we can either go ahead or we will reschedule. Rainy or overcast days can produce flattering tones that give very dramatic imagery so rain is nothing to worry about.

Do you provide hair and makeup?

We have access to a number of talented hair and makeup artists.  We require at least one week to arrange and there will be an extra charge of $100.

Can I buy MM PHOTOS gift vouchers?

Yes we have gift vouchers ranging from $250 – $500. They’re valid for 12 months from the date of purchase.

How many people can I bring to my photography session?

There is no limit to the number of people.  However, there is an extra charge of $100 for 10 plus people.

What happens if I need to change my appointment time?

You can change your appointment time, but just require 24 hours notice.

How long will the photographic session take?

We just you allow for 1 to 1.5 hours for your photography session.  Sometimes you are having so much fun they could go for 2 hours.

With regards to newborn photography sessions please allow for a minimum of 2 hours.

How many photos do you take in a session?

We take unlimited shots, however the edited suite of images presented will include approximately 50 images for you to view.

Do you do retouching?

Yes we do limited retouching ie. take away fly away hair, smooth the skin, even the skin tones, etc.  We are not a big retouching studio as we prefer that very natural style.  If you would like specific retouching we can definitely do it and we take specific notes during the viewing session.

How do we order our photos?

We schedule your viewing session after your photography session, which is normally a week after.  During the viewing is where you select your favourite images and then select what artwork you would like. We have a wide range of print, framing and album options for you to choose from. Our friendly team will take you through the options and assist you in placing the order.

Can I purchase the images on USB?

We are a professional portraiture studio and prefer to give our clients a final product that can be enjoyed by families for generations.  We do also supply the images you purchase on our app, which you can share between family members and friends and also upload onto social media.

Is there parking available at your Photography studio?

There is street parking and you can also park for 2 hours free in the Randwick Shopping Centre.

 

FAQ

Have we not answered your question? Please call us on (02) 9386 4298 or contact via our enquiry form. We would be more than happy to help!

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