Terms & Conditions for your Family Portrait Session

Here are our terms and conditions (T&Cs). They’re fair and reasonable because that’s the way we like to operate.

The T&Cs will show you that we are a family portrait studio.

Most importantly, with respect to our photography sessions, this means that all family members (parents and children) must attend, in order for any offer or gift voucher to be valid. (What would a family shoot be if one of your family members was missing? Incomplete!)

This also means that both parents (if applicable) must attend the ordering appointment which follows the photography session, in order for any offer or gift voucher to be valid.

1. Any offers or specials are for entire family group portrait session. Please note: All images and products included in the offer must also be ordered from the same portrait session.

1.2. You cannot use a gift card or voucher for a standalone maternity shoot. A standalone maternity shoot incurs our regular Shoot Fee of $350. You may use your gift card or voucher for a maternity shoot if you ALSO commit to a newborn shoot. All images taken at the maternity shoot will be shown to you after your newborn shoot.

2. A $100 fully refundable holding deposit is required to secure your booking in our diary. In order to credit your $100 booking fee towards full-priced items purchased from us, both parents must attend the ordering appointment. If only one parent attends the ordering appointment, and no photos are purchased from us, the $100 booking fee will not be refunded. If you do not purchase any items, we will refund the booking fee. The booking fee is not refunded if you give us less than 7 days’ notice that you would like to reschedule or cancel your appointment. The booking fee covers the lost opportunity for us, and your photographer’s time. Booking fees are non-transferable.

3. Any photo session must be booked prior to expiry date of your voucher or gift card.

4. All ordered images are permanently backed up and stored on our servers and online storage facilities. Other images will be removed 3 months after the collection of your artwork.

5. In order to redeem your voucher or gift card, your ordering appointment is to be completed within two weeks of your photography session.

6. Only one MM PHOTOS voucher or gift card may be used per family, per photo shoot. Only one voucher or gift card may be used per family, per year. The gift card is not transferrable.

7. Any offer may not be used in conjunction with any other offer or voucher or gift card and no offer or gift card is redeemable for cash or any other goods and may only be used as described at the voucher/gift card terms and conditions. The offer is transferable at MM PHOTOS’ discretion.

8. Any offer, voucher or gift card cannot be used to purchase products from a previous portrait session.

9. Digital files included in MM PHOTOS specials, will contain all purchased images at high resolution, as per your order. Any image gifted to you, won, or received by voucher, is in print form only and does not include the image in digital form.

10. All vouchers or gift cards for family & newborn photo sessions cannot be used for commercial use.

11. MM PHOTOS reserves the right to update our prices. There will be some clients who have received 2 different versions of our price lists during cross over periods. We are happy to allow our clients to choose which price list they would prefer to choose from.

12. MM PHOTOS reserves the right to cancel your shoot after three rescheduled appointments.

13. You must confirm your ordering appointment details with your photographer or a MM PHOTOS consultant 1-3 days prior to your photography session or your session will be cancelled. Please let the team know your most suitable time/date.

14. MM PHOTOS respects your privacy and personal information and is not shared with any third party or other organisations.

15. We only include one ordering session per shoot. Additional ordering sessions are available at $100.00 per viewing.

16. You must be at least 21 years of age to redeem any of our voucher deals

17. Should you reschedule your shoot more than 2 times MM PHOTOS reserves the right to cancel your shoot and return your booking fee or voucher amount purchased.

18. If you arrive for your shoot more than 30 minutes late for a week day newborn photography session, we will not be able to complete the viewing session on the same day. If your are more than 60 minutes late to your session, we reserve the right to cancel the photography session.

19. Any Images you select for your collection will go through a full retouch. Prior to printing, digitals will be sent to you for your review. We will attempt to contact you 2 times for your approval prior to printing. If we don’t receive a reply from you to either of the 2 messages, we will send your collection to print.

20. We occasionally run promotions and competitions. If you win a competition or one of our fabulous prizes from our ‘ Family of the Season’ Campaigns, the prizes are not interchangeable, swappable or exchangeable for credit with MM PHOTOS. If you have already spent over $2995 you will already receive your entire photo shoot, high resolution digital files as a bonus. If you then win the Family of the Season Campaign, your 1st place prize is a 30 x 20” Acrylic print valued at $1795. You cannot change this prize.

21. Outdoor family photoshoots and studio family photoshoots that are not a newborn session can only be booked up to 6 weeks ahead in our current calendar.

Please contact MM PHOTOS should you have any questions about our T&Cs.

 MM PHOTOS

02 9386 4298